Members in the News – September 2018
HealthSouth Rehabilitation Hospitals in Nevada to Unveil New Names and Brand
HealthSouth Rehabilitation Hospital of Las Vegas, HealthSouth Rehabilitation Hospital of Henderson and HealthSouth Desert Canyon Rehabilitation Hospital will unveil their new names and brand as part of their Company’s name change and rebranding initiative. Beginning Oct. 1, the inpatient rehabilitation hospitals will be known respectively as Encompass Health Rehabilitation Hospital of Las Vegas, Encompass Health Rehabilitation Hospital of Henderson and Encompass Health Rehabilitation Hospital of Desert Canyon. They will continue to provide the same high-quality, post-acute care for patients overcoming a variety of major illnesses and injuries.
“Our new Encompass Health brand reflects more than the change of our name. It reinforces our commitment to working together to continuously improve the care we provide our patients,” said Michael Ward, CEO of Encompass Health Las Vegas. “With a focus on clinical collaboration and strengthening relationships, we will continue to play an important role in making a difference in the lives of our patients.”
“I’m incredibly proud of how dedicated our staff is in serving our community, and we’ve built a reputation for delivering high-quality care and exceptional patient experiences,” said Sam Billig, CEO of Encompass Health Henderson. “We have consistently exceeded all benchmarks in patient satisfaction and have been highly effective in clinical outcomes. This rebrand is simply a way to emphasize our commitment to our patients and community.”
“We could not be more excited for this rebrand, and the opportunities it provides us in highlighting the successes of our hospital and the bright future ahead of us,” said Peggy Nelson, CEO of Encompass Health Desert Canyon. “The Encompass Health brand represents everything that we love about our hospital, and we are honing in on our mission of helping patients by providing the best possible care.”
Birmingham, Alabama-based HealthSouth Corporation launched its new name and brand on Jan. 1, 2018 and will be transitioning its 129 inpatient rehabilitation hospitals and 272 home health and hospice locations serving 36 states and Puerto Rico through 2019. All of the Company’s post-acute care service locations in Nevada will migrate to the Encompass Health name and branding on Oct. 1 to follow suit with the Company’s name change.
Sunrise Hospital and Medical Center Names New Chief Operating Officer
Sunrise Hospital and Medical Center announces that Lisa Nummi, DNP, ARNP, MBA, is its new Chief Operating Officer effective today. With a 30-year tenure in hospitals and health systems, Nummi is a transformational leader attune to leveraging nursing knowledge about the impact of healthcare services on patients and providers to improve hospital operations.
Coming to Sunrise Hospital and Medical Center from Blake Medical Center in Bradenton, Fla. where she was COO, Nummi brings a wealth of administrative experience across a broad spectrum of hospital operations. Her previous role was also as COO at Bayfront Health in St. Petersburg, Fla.
Nummi will assume oversight of Sunrise Hospital’s $130 million multi-phase campus expansion that adds 72 beds in a new 5-story tower along with a larger footprint for trauma and ER services.
“The operational demands of Sunrise Hospital require diligence and a focus on quality and the patient experience above all else,” said Todd P. Sklamberg, CEO of Sunrise Hospital and Medical Center and Sunrise Children’s Hospital. “As COO of Sunrise Hospital, I have every confidence that Lisa Nummi will bring a balance of execution on our growth plans and healing compassion to our operations as the largest hospital in the State.”
The previous COO at Sunrise Hospital, Alan Keesee, FACHE, returned to Capital Regional Medical Center in HCA Healthcare’s North Florida Division last February. HCA owns Sunrise Hospital and Medical Center.
Valley Hospital Names Claude Wise as Chief Executive Officer
Claude Wise has been named CEO of Valley Hospital Medical Center, a 306-bed acute care hospital in the Las Vegas Medical District.
As the CEO, he is responsible for all facets of management including strategic planning, business development, physician relations and value-based purchasing expectations, along with overseeing finance, human resources and graduate medical education (GME).
“I’m very excited to join Valley Hospital,” said Wise. “We’ve been caring for residents and tourists for more than 45 years, and continually expand services to meet their needs. We have a concentrated expertise in advanced cardiovascular and neurological care, and our GME program has developed a solid talent pipeline of primary care physicians and specialists to our community.”
In 2018, Valley Hospital added two new cardiac catheterization labs and 18 private rooms for medical surgical patients. The GME program, now in its 13th year, offers residencies in internal medicine, family medicine, neurology, and orthopedic services, along with fellowships in gastroenterology and pulmonary/critical care. As a teaching hospital, Valley also has a pharmacy residency program and over 600 multidisciplinary clerkships and internships offered annually.
Before joining Valley Hospital, Wise served for more than 11 years as the Chief Operating Officer at Summerlin Hospital, which is also part of The Valley Health System in Las Vegas. He earned both his Master of Business Administration and Master of Health Administration degrees from Georgia State University in Atlanta, Georgia and his Bachelor of Science degree in Health Information Management from the University of Pittsburgh in Pittsburgh, Pennsylvania.
The Valley Health System Becomes Official Health System of Vegas Golden Knights
Vegas Golden Knights President Kerry Bubolz announced a multi-year partnership agreement whereby The Valley Health System (VHS) will be named the “Official Health System of the Vegas Golden Knights.”
This multi-faceted engagement provides both organizations with the combined strength of their respective brands. Together, the Vegas Golden Knights and The Valley Health System celebrate Vegas Born fans. So many Southern Nevadans embraced the Golden Knights as they endeavored to win a championship for the city last season. Now, partnered with The Valley Health System, they embark on their second season with that same mission, now determined to become even more engaged with the community by further promoting Southern Nevadans’ penchant for healthy living.
Back by popular demand for the new season will be the “Vegas Born” babies campaign, this time expanded from Summerlin Hospital to include the other three Valley Health System Hospitals where the newest Golden Knights hockey fans are born – Spring Valley Hospital Medical Center, Centennial Hills Hospital Medical Center and Henderson Hospital. Other VHS hospitals providing quality health care to individuals and families include Valley Hospital Medical Center and Desert Springs Hospital. In addition, The Valley Health System will sponsor the Hockey Fights Cancer Night at the November 24th home game vs the San Jose Sharks.
“We are proud to partner with The Valley Health System. We already had a great relationship through our partnership with Summerlin Hospital at City National Arena this past season and look to expand upon that across their Health System throughout Southern Nevada,” said Bubolz. “Their commitment to delivering excellent health care creates a wonderful opportunity for our partnership to flourish. We look forward to many more Vegas Born babies to be delivered in their hospitals.”
“The Vegas Golden Knights made an incredible impact on our community during their inaugural season,” said Karla Perez, Regional Vice President of The Valley Health System. “We are proud and excited to be part of their extended family. We look forward to caring for generations of hockey fans for years to come.”
17,900 Local Patients Help You Find the Best Doctor – Renown Health Releases Patient Ratings & Comments to the Public
The number of people turning to the Internet to search for health information continues to grow. About six-in-ten (59%) say they did so in the past year. Nearly eight-in-ten (77%) of online health seekers say they began at a search engine such as Google, Bing, or Yahoo, according to the Pew Internet & American Life Project (2013).
Responding to this consumer need and desire, patient ratings of 143 Renown Medical Group healthcare providers are now live and viewable by the public on Renown’s website.
Anthony Slonim, MD, DrPH, President and Chief Executive Officer, Renown Health, championed sharing provider patient satisfaction scores and comments publically. “We are proud that Renown Health is nationally-recognized as a leader in clinical quality and patient safety. After more than a year of research, planning and engaging providers, we will be among the first in the West and one of a handful of health systems nationally to publish 17,900 patient ratings and narrative comments for 143 Renown Medical Group providers on the renown.org website, https://www.renown.org/find/physician/.”
“Our goal is to consistently exceed customer expectations, every day, and with every encounter. At Renown, we embrace transparency and empower patients to hold us accountable, so we can provide real-time measurement and adjustment for service recovery,” says Dr. Slonim. Dr. Slonim should know. He is also an internist and pediatric intensive care physician, and having practiced for more than 20 years, sees the ratings program as a way to support employed physicians and providers at Renown Health. Encouraged by the goal of embracing transparency, earning trust and bringing more accurate patient ratings data to the internet, nearly 18,000 local consumers shared their opinions when surveyed.
“Reaction from Renown Medical Group providers has been overwhelmingly positive,” said Douglas G. Merrill, MD, MBA, Chief Medical and Academic Officer at Renown. “The public said they increasingly look to online reviews to help them make good decisions. The majority (87%) said online reviews would be ‘very helpful’ when evaluating a new physician, 84% said they would trust other Renown patient reviews and 34% often/always ‘Google’ a physician prior to the first visit.”
5 Star Rating System Makes it Easy to Choose a Physician
The ratings are provided in the familiar “5 star” format, based on patient responses to six questions about care, such as explanations, listening, medical history, respect, time spent and level of confidence in the provider. Patients score each question from one (“very poor”) to five (“very good”). Ratings are then averaged and presented as a single “star” rating on each provider’s profile on the Renown Health website.
Only patients who’ve had an outpatient visit with a Renown Medical Group provider may be selected to receive a survey. This way, Renown can confirm the results are from patients who have actually been seen by this provider.
All comments are posted anonymously, but patients are still asked for their permission to use their comments. Patients are told that their comments may be featured in the online provider rating feature of Renown Health’s website and used to identify opportunities to improve care.
Both positive and negative comments are publically posted after a minimum of 30 ratings are received by the provider. Also, while comments will not be removed because they are negative—transparency is needed for the ratings and comments to be useful—any comment that contains protected health information compromising patient confidentiality, contains abusive language or is not germane to the provider will not be posted.
“Although it can be difficult to have a concerning or negative comment posted publically, our medical group providers recognize this is part of providing care in the 21st century,” Tom Sanchez, CEO of Renown Medical Group, comments.
ER at Blue Diamond Holds Ceremonial Groundbreaking
The ER at Blue Diamond, a freestanding emergency department which will be built on the northwest corner of Blue Diamond and Cimarron, held a ceremonial groundbreaking on Wednesday, September 5, 2018, to celebrate the kick-off of construction. The facility will begin seeing patients in June 2019.
The facility will operate as a 24-hour extension of Spring Valley Hospital’s emergency department and will feature eight treatment rooms, with an additional three rapid medical exam rooms, advanced imaging services such as CT, ultrasound and X-ray, and an on-site laboratory. It will use the Cerner FirstNet electronic medical record system that is compatible with Spring Valley Hospital and other Valley Health System facilities, and will enable patients to access their private health information online, in a secure fashion. The ER will be staffed with board-certified emergency medicine physicians, nursing, imaging and laboratory staff.
“The ER at Blue Diamond aims to treat many of the most common emergency cases with short wait times and high-quality, friendly care,” said Leonard Freehof, CEO/Managing Director of Spring Valley Hospital. If needed, patients will be transferred to the hospital for any necessary medical procedures, surgeries or inpatient medical care.
In addition to breaking ground on the ER at Blue Diamond, Spring Valley Hospital recently added another 72 private rooms in August 2018. The hospital’s total bed count is now 364.
Tahoe Forest Health System Chief Information and Innovation Officer, Named to Becker’s Hospital Review Community Hospital CIOs to Know
Becker’s Hospital Review recently recognized 72 community hospital CIOs in 2018. Jake Dorst, Chief Information and Innovation Officer at Tahoe Forest Health System was named with this designation.
Hospitals and health systems rely on CIOs and IT department leaders to develop long-term technology strategy and oversee EMR implementation, as well as support telehealth, data-gathering, cybersecurity and more.
Those who lead a community hospital or health system IT department and functions face unique challenges in their efforts to connect with patients, physician offices and other care settings—often across broad geographies using limited resources.
The professionals on the Becker’s list of 72 are set apart by the outstanding recognitions they’ve earned and exciting new projects they’re piloting. Many individuals on this list are members of the Health Integration and Management Systems Society, and their workplace has earned a spot on Hospitals & Health Networks’ Health Care’s Most Wired list in 2018.
The Becker’s editorial team solicited nominations and conducted internal research to develop this list. Individuals and organizations represented did not pay and cannot pay for inclusion. For the complete list, go to Becker’s Hospital Review.
Sunrise Hospital and Medical Center Hosts “Trauma Strong” Celebration for Patients From Route 91 Harvest Festival Shooting
Sunrise Hospital and Medical Center welcomed back past patients from the Route 91 Harvest Festival mass casualty incident to celebrate their survival, reconnect with their care team and remember those who lost their lives in the tragedy. More than 50 survivors and their family members were joined by hospital leadership, care team members, physicians, first responders and other community partners who played an integral role in care delivery the night of October 1, as well as in the days that followed.
“We gather together today to commemorate the spirit of our community, the strength of our survivors and the commitment of the caregivers and responders involved in what was the largest mass shooting casualty incident in modern American history, said Todd P. Sklamberg, CEO Sunrise Hospital and Medical Center. “You are the testimony for what it means to be “Vegas Strong”, he added.
Dr. Chris Fisher, Medical Director of Trauma Services at Sunrise Hospital, said, “All of us assume when the unexpected happens, there will be someone there to care for you. What we do not realize is the training, education and team development that occurs far before that event ever happens,” he added, “This is why trauma centers are so vital to the health of any community. Sunrise Hospital takes that mission very seriously.”
The event brought greetings and words of encouragement to survivors and appreciation to first responders for their heroic acts from members of Nevada’s Congressional delegation, including U.S. Senator Dean Heller, U.S. Senator Catherine Cortez Masto and U.S. Representative Dina Titus.
Musicians On Call’s artists, Ivy and the Wall, returned to Sunrise Hospital following their 2017 emergency response performance here in the aftermath of the shooting. Once again, Jonathan and Cassandra Lawson brought the healing power of music to our patients and caregivers to commemorate the 1-year anniversary. In April 2018, Musicians On Call officially launched a regular Bedside Performance Program here at Sunrise Hospital.
Survivors received a bracelet made of black onyx – a stone symbolizing the experience of grief that also assists the wearer during the emotional process of mourning and recovery. The orange jasper accent symbolizes strength and healing.
The event closed with a check presentation by Las Vegas Metro Police Department Lt. Erik Lloyd representing the Injured Police Officers Fund. The check, made out to the Kids Foundation of Sunrise Children’s Hospital for $35,000, was one of several given to community organizations following the unprecedented response to October 1. The donation was originally announced in July 2018. The amount was revealed today.
“October 1 was an unprecedented event in the history of Las Vegas, of the nation and in the lives of everyone. The tragedy leaves an indelible impression, but what is most unprecedented and everlasting is the goodness that remains,” said Sklamberg.